Really. The stupidity amazes me.
Two months ago, after having some sharp pain in my left ear all day, I woke up the next morning deaf in my left ear. I took me and my deaf ear down to the clinic. I had my chart and request for referral to an ENT from my audiologist. After waiting for a couple hours, a doctor said there was no infection and she couldn’t help further because the clinic doesn’t keep an ENT doctor on staff and didn’t have any partnerships with any in town. She said I’d need to fill out an IowaCare application and then they’d get me seen at the U of I audiology department. I got approved and emailed them my new IowaCare number as soon as I got it.
And guess what else? Waited.
Two months later, I got a call from IowaCare. She requested my chart, which I had already given the clinic and the clinic should have given them, but ok, whatever. I had my audiologist fax it again.
Oh, and more waited. With a side of waited.
Today, the clinic called and said that the U of I doctor said they didn’t need to see me because they could tell what it was. Apparently, they have a magical crystal ball which miraculously enables them to do this. “They know what the problem is. It’s excess noise,” she said, “and they don’t need to see you.”
“Wait, what? They won’t even see me?”
“Yes. But I know of a program to get you hearing aids.”
*bashes head on desk*
“I already have hearing aids.”
“Oh, you do?”
“Yes. The problem is that I’ve had persistent pain and woke up one day deaf in my left ear.”
“Oh. Um. Well, let me do some more research and call you back.”
Four hours later, someone different called me from the clinic. “An ENT at the U of I can see you on 7-6-09. He comes in around 3pm, but call ahead around noon to see if he’ll be there. Make sure you bring your chart from your audiologist.”
“I’ve already given one to the clinic and one to IowaCare, do they mean a new one?”
“Oh.” *shuffles papers* “There isn’t one here.”
“I’ll get another one, I guess.”
“Well, after this appointment, we can get you hearing aids.”
At that point, my head exploded in a grisly mess all over the floor and walls.
“I ALREADY HAVE TWO HEARING AIDS.”
“Oh, you do?”
“Yes. The problem is pain plus complete deafness in my left ear, making the left hearing aid useless.”
“Oh. Well, we’ll see what happens at that appointment then.”
The stupidity? It’s sheer length and breadth and depth astonishes me.
This is life without health insurance. Although, it’s probably not that much better for people with insurance, right? I can’t remember; it’s been years since I had any.
There’s got to be a better way to help out uninsured folks than this IowaCare nonsense. It makes you feel like you’re not worth anything if you don’t have insurance. We don’t qualify for Medicaid because, get this; we make too much money.